Independent Research Ranks Lynk Software’s Everest Best in Class for Meeting Requirements
Everest Customer Service Software developed by Lynk Software, Inc. has received excellent reviews from customers interviewed by independent research firm.
Scottsdale, AZ (PRWEB) August 8, 2005 -- Everest: Customer Focused Quality, a
customer service software package developed by Lynk Software has received “Best
in Class” for meeting requirements. It also received “Well above Average”
reviews for service and support in an independent survey. The survey was
produced by InfoTech Research, an independent research company who talked to
users of customer service software.
Food processing quality and citizen
complaint tracking are two segments where tracking customer feedback is growing
in importance. Many organizations are choosing EVEREST to track and manage
customer communication because EVEREST is designed with inherent flexibility.
Organizations with highly specialized tracking needs find that the software
easily meets their specific requirements because it has a very flexible setup
menu.
“Lynk has always had a strong commitment to service,” said Roy
Kingsley, president of Lynk Software, Inc. “In today’s global economy it is more
important than ever to really connect with your customers and understand what
their experience is with your product or service. EVEREST provides this
connection.”
Perhaps part of the reason that Lynk Software’s customers
are so satisfied is that Lynk themselves use EVEREST to document customer calls
and manage communication so that nothing falls through the
cracks.
Everest: Customer Focused Quality is designed for customer
complaint tracking and complaint handling. A variety of industries utilize
Everest as customer service software and as an internal tool for quality
improvement.
Click on http://www.lynksoftware.com/target.htm?http://www.knowledgestorm.com/search/viewabstract/72197
to view the survey.
About Us
Lynk Software is an industry leader
in the field of customer complaint management and customer service software.
Their flagship product: EVEREST: Customer Focused Quality is used by some of the
nation’s largest organizations. Lynk Software was founded in 1970 and has been
on the cutting edge of business software development. For more information on
Lynk Software and EVEREST, visit www.lynksoftware.com or
call 480.998.1933.
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Source : http://www.prweb.com/releases/2005/8/prweb269527.htm