City Government Cites Reduced Costs, Improved Service In Selecting Everdream For Four More Years
The City of Lafayette, California, Renews Everdream Service
Fremont, CA (PRWEB) February 6, 2004-–City Government Cites Reduced Costs,
Improved Service In Selecting Everdream For Four More Years.
The City of
Lafayette, California, Renews Everdream Service Everdream Corporation, the
leader in managed desktop IT services, announced today that the City of
Lafayette, California, an Everdream customer since 2000, has signed a new
contract with Everdream extending all services for four years. Everdream
provides Lafayette a full range of IT support, including asset management,
software distribution, automated backup and antivirus protection, 24/7 live help
desk support, and several others. The unique nature of Everdream’s technology
allowed the city to completely upgrade the entire IT infrastructure with minimum
impact to operations. Without having to disrupt the city’s activities with time
consuming on-site data migration, new systems were deployed directly from
Everdream ready to go, with all required software images, applications, and data
already installed.
“When we initially signed on with Everdream three
years ago during the bubble economy, the availability of skilled IT resources
was a big problem,” said Tracy Robinson, Administrative Services Director for
the city. “Now, while resources are less of an issue, we are renewing our
relationship with Everdream based on three years of demonstrated cost savings.
Moreover, we experienced significantly improved service levels both in our
internal operations and in the services we extend to our constituents. In a
continued climate of budget pressure for municipal governments, we’ve found
outsourcing IT services a great way to lower expenses without sacrificing
service.”
“The City of Lafayette has been a loyal customer for three
years, and we’re delighted that they have decided to extend our partnership,”
said Gary Griffiths, Everdream’s president and CEO. “The Lafayette municipal
government has been a pioneer in implementing cutting-edge processes to improve
the efficiency of city operations – an example that we would hope governments at
all levels – city, county, state, and even federal – embrace.”
About
Lafayette, California
Lafayette, a city of 24,000 residents, is located
on 14 square miles in Contra Costa County, one of nine counties of the San
Francisco Bay Area. The City was incorporated in 1968, although settlement of
the area began in 1848. Lafayette is noted for its high quality of life with top
rated schools, low crime rate, small town downtown, clean air, mild climate and
oak tree-studded hills. Located between Berkeley and Walnut Creek, Lafayette has
its own Bay Area Rapid Transit station (BART) and is only a 25-minute BART ride
from San Francisco.
About Everdream
Everdream is the leading
provider of Internet-based IT services for desktop management. Since 1998, our
award winning service organization and advanced technology has provided
businesses with an easy-to-implement, cost-effective alternative for managing IT
operations. Companies receive IT services customized to their needs with
immediate access through an innovative web-based Control Center. With operations
facilities in Fremont, California, and Charlotte, North Carolina, Everdream
provides IT services throughout the US, and internationally through
partnerships.
Everdream has received several notable IT industry awards,
including the Gartner Midsize Enterprise Summit’s “Best of Show Innovation
Award”, CIO Magazine’s 2002 “CIO 100 Award”, Computerworld's "100 Emerging
Companies for 2002", PC Magazine's 2001 "Editors' Choice Award" for Packaged
Solutions, and many others. For more information, visit the Everdream website at
www.everdream.com, or call 1-888-307-7299.
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Source : http://www.prweb.com/releases/2004/2/prweb102878.htm