Staffing Firm Increases Billable Hours 75 Percent with VCG Staffing Software
Landmark Staffing Resources makes dramatic gains in billable hours while reducing work-related stress on staffing managers with VCG's staffing software technology.
(PRWEB) June 10, 2005 -- Landmark, a Northeastern Wisconsin-based staffing
firm, places employees in office administration, HR, accounting, professional
and medical positions. For many years, Landmark utilized a DOS-based
documentation system that was the company's first generation of database
staffing software.
As Landmark grew and the staffing industry landscape
became more competitive, it also outgrew the software. Management found
retrieving strategic information difficult, productivity was often delayed with
down-time, collaboration among office locations was cumbersome, efficiency was
lost with separate back-office applications and the software lacked the
flexibility to accommodate Landmark's new initiatives and growth
strategies.
Landmark knew that to achieve the next level of their
success, they needed a staffing software partner that would help them apply the
strengths of technology to streamline their processes without diminishing their
ability to deliver the personal touch that has defined Landmark's reputation in
the marketplace.
In 2001, Landmark partnered with VCG and installed its
StaffSuite staffing software, which had a dramatic impact on their operational
efficiency.
"For the first time, our critical business information was
within a single, fully-integrated management tool. StaffSuite allowed us to
respond to our clients and employees quickly, to track the pulse of our
business, improve process flow and make better management decisions," said
Monica Vomastic, President of Landmark. "The productivity of our staffing
managers, measured in hours billed each week, increased by 75 percent. At the
same time it reduced their work-related stress, as they were able to accomplish
their many daily tasks with greater ease. The efficiencies in activity and
information flow have prompted us to reset our productivity benchmarks –
allowing us to accomplish a higher volume of business before adding to our
existing staff."
Software that increases productivity is essential to
staffing companies during trying economic times or periods of slow growth. But
now, with the staffing industry booming again, staffing software becomes an even
more important competitive advantage.
Vomastic noted that, "Our key
challenge is becoming competitive with the national staffing firms, so we are
investing in technology for continued growth and competitive differentiation.
Landmark's staffing software is critical to building and maintaining profitable
business relationships. We need to build relationships with our clients a well
as our employees. StaffSuite enables us to do this."
For instance,
StaffSuite allows all users with permissions to view activities and tasks that
other users have completed for a particular client. Vomastic says, "Our clients
appreciate that we contact them only when appropriate. StaffSuite also
eliminates the risk of staff members placing redundant calls or sending
duplicate emails."
StaffSuite manages the relationships with employees
for Landmark by enabling users to view employee assignments and work histories,
as well as resume and background information.
In June, 2005, Landmark
will enhance its StaffSuite technology as it upgrades to version 4.2.
Additionally, the company will implement VCG's StaffSuite WordLink® product in
the near future, tying it into a fully revamped website under development by
VCG's Web Design Services and scheduled for a September 2005
deployment.
StaffSuite WorldLink will integrate many core functions of
StaffSuite with Landmark's Website in real time. With it, Landmark will be able
to communicate with their candidates, employees and clients more easily and
effectively. It's a virtual 24x7 branch office for a fraction of the
cost.
Vomastic notes that with the implementation of StaffSuite
WorldLink, "90 percent of applicant information capture will go online, in
addition to eventually allowing applicants, employees and clients to access
information online. The StaffSuite WorldLink technology will bring even greater
efficiency to our business model."
Another area where StaffSuite has made
a big impact is in Landmark's back-office. Here, Ana Maria Valdez-Ortiz,
Director of Information Technology has seen dramatic improvements in their
operational efficiency; "Our payroll department spends 50 percent less time to
run the payroll." That figure will be improved upon when Landmark completes its
upgrade to StaffSuite 4.2, which introduces VCG's new 'TurboTime' technology
that greatly reduces the time needed for the data entry of
timesheets.
Reporting, critically important to managing the health of a
staffing company and its business relationships, is also improved with
StaffSuite staffing software. Valdez-Ortiz went on to state, "Before StaffSuite,
creating one client or management report could take a week. With Crystal Reports
in StaffSuite, I can sometimes have these same reports done in
minutes."
Vomastic adds, "The ability to quickly create custom reports
makes it easier for us to manage clients, employees and our business direction."
An example would be a usage report that Valdez-Ortiz has developed that runs
automatically for Vomastic, so that she can track trends and check on Landmark's
service levels.
Landmark has also used StaffSuite's reporting
functionality to improve operational procedures between Landmark and its
clients. Valdez-Ortiz states, "Our clients appreciate our ability to
automatically email their invoices and also provide custom usage
reports."
While Landmark's operations have definitely benefited from
StaffSuite staffing software, Vomastic notes that the positive response by the
staff plays an important role in Landmark's success. "Our staff is excited about
the new features and capabilities in 4.2," Vomastic said. In addition to
training current staff on upgraded features, Landmark can now welcome new staff
members to their desk faster. "Learning StaffSuite is so easy, training time has
been reduced by 65 percent," Vomastic reports. "Being able to get new staff
members productive quickly capitalizes on their enthusiasm and begins to deliver
a faster return on our investment," added Vomastic.
With all these
positive changes and Landmark's technological insight, it's easy to see why the
company has been around for 20 years.
Vomastic states, "StaffSuite has
become the lifeline of our business and communications. As we add remote offices
and Internet-based recruiting and client service capabilities, we're confident
that VCG, as our technology partner, will be there for us."
For more
about Landmark's staffing software solution, click: www.vcgsoftware.com/staffsuite.html
About VCG Staffing
Software:
Our focus is your success. Since 1976 staffing firms have counted
on VCG, Inc. for staffing software solutions that help them improve the
productivity and profitability of their operations. Founded by staffing
professionals and technologists intimately familiar with the business of
staffing, VCG is the staffing industry’s largest and most experienced dedicated
staffing software development firm. VCG solutions today power hundreds of
successful staffing companies and 12,000-plus staffing professionals throughout
the U.S., Canada, Europe, Southeast Asia, and Australia.
For more
information regarding VCG, or our WebPAS and StaffSuite products, visit www.vcgsoftware.com or call
800-318-4983.
VCG, C-PAS, StaffSuite, TempWare-V, WebPAS, StaffSuite
WorldLink, and WebPAS WorldLink are registered trademarks of VCG
Inc.
About Landmark Staffing:
Landmark Staffing Resources is based in
Northeastern Wisconsin and places employees in office administration, HR,
accounting, professional and medical positions. Landmark's history spans 20
years and is a testament to the accomplishments that are possible through
Landmark's core values of integrity, respect, servant leadership, excellence and
determination. For more information on Landmark, please visit: www.landmarkstaffing.com.
Contact:
Ashley
Jones
770-246-2325
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Source : http://www.prweb.com/releases/2005/6/prweb249856.htm